Information on your Redesign project:
We are pleased to offer your community a fresh look once a year (based on the anniversary of your new site with AtHomeNet or your last redesign date). When you choose the new style for your site we will send you much of the same information but please read this first to familiarize yourself with the process.
This will not be a NEW site, but a new look to your current site. You will not receive a review of the change before it happens unless you request a JPG proof of the new design one to be provided to you at a fee of $45. This preview would not be of your site but a default home page with a default navigation menu. If you require more, then we suggest you sign up for a BETA site. Please contact your AtHomeNet Sales Representative for more information about this service.
The change to the new template is done on your live site and only requires about 10 minutes to complete. WE will have done all the graphics work beforehand to that there will be minimal dissruption. Your site will not bed inaccessible at any time. It may look a bit jumbled depending on the status of the changes. Once it's complete then press Ctrl+F5 while in your browser to clear the browser cache and review the changes.
None of your content or navigation menu labels will change. Our sites are built to be 'self-service' and under your control so for this reason we respect your choices and will not alter any content or your navigation menu setup. Depending on your style choice, the background, header, footer and fonts may change. Your home page content will NOT change. Nor will any of the content areas or photos in these areas. This design change only effects the graphics, colors, and fonts. If you require our help in changing any of your content areas or photos changed at this time, then please submit a request. This will be billable at $85 per hour and a quote provided beforehand so that you will have a strong understanding of the charges. Custom designs are also available. If you have something unique you would like to discuss then let us know and an AtHomeNet Designer will contact you to discuss it and provide a quote.
Please see example below. Clients sent in the 3 images that are just below the menu bar. This is part of the Header and is seen on all pages and not editable by the Client. The home page text and photo were untouched as were the rest of the pages on the site.
This is a common misconception in this process. You are responsible for changing the navigation menu tabs/labels and your content. If you need assistance on how to make changes and updates to your site, then you can seek help in several ways:
You will need to provide the following updated materials at your earliest convenience by sending them to [email protected]. We must receive these before the redesign is started. If they are submitted afterward there may be a custom design fee of $85 per hour to implement those changes.
If you are moving from a vertical menu to a horizontal menu, your menu links will be reorganized to the best of our applicationâ€™s ability. You will want to review your menus when the redesign is complete and manage them as you see fit. This can be done easily by you or with help from our Support team. It's a rare occasion, but if you have created a lot of custom links in your navigation menu then the conversion can fail. We will do our best to prevent it or fix it easily but there may be an extra charge to fix your navigation menu if this occurs.
If you are moving from a horizontal navigation menu to a vertical navigation menu, our application will place every menu link in a vertical list with fly outs. Again, you will want to review your navigation menus when the redesign is complete and manage them as you see fit. This can be done easily by you or with help from our Support team.
You will qualify for another free redesign one year from the completion date of this request. If you choose to do another before then there will be a $100 flat fee for the change.
We will implement the new design during normal business hours and notify you when the process is complete.
We hope you enjoy your new look and as always, please contact us if we can help you further.
Will I have the same navigation menu after the Redesign?
What will happen to my content during the Redesign?
Can I request changes to the style I chose? Can you customize my site?
I have a slideshow on my site now. Will I be able to keep it?
I keep getting told my images are too small. How do I find the size of them?
I want a slideshow on my site. How do I get that?
You can also use our new Image Size Tool to determine the dimensions of your image and compare it to those given to you by one of our Design team.
Here's what happens when a small image is enlarged to twice it's width. The image becomes blurry and blocky.